Pre-Order Terms & Conditions

Overview

Welcome to Pet Variety, where your pet's happiness is our priority! Our Pre-order Terms and Conditions have been crafted to enhance your shopping experience, providing you with the opportunity to secure the latest and freshest products for your beloved furry companions.

Pre-order Process

Product Availability:

  • We understand the excitement of getting the latest pet products. As an online store, we might not stock all items due to our commitment to freshness and a wide variety.
  • Products marked as "Pre-order" are not immediately available in our inventory but can be reserved for you.

Placing a Pre-order:

  • To secure your non-stocked item(s) simply click the Pre-order button to add the desired item to your cart. Then when you are ready to complete your purchase you can proceed to checkout.

Payment:

  • Payment for pre-ordered items is processed at the time of purchase to ensure your reservation.

Benefits of Pre-order

Freshness Guarantee:

  • By pre-ordering, you guarantee yourself access to the latest and freshest products for your pets.
  • We source items directly from our suppliers, ensuring you receive the newest stock available.

Competitive Pricing:

  • Pre-ordering allows us to operate with reduced overhead costs, enabling us to offer competitive prices on non-stocked items.
  • You benefit from exclusive deals, enjoying cost savings without compromising on quality.

Delivery and Updates

Timely Delivery:

  • We aim to deliver pre-ordered items as soon as they become available, ensuring a prompt shipment once the product arrives at our warehouse.
  • Estimated delivery dates are provided during the checkout process.

Order Status Updates:

  • Receive regular updates on the status of your pre-order, including shipping notifications and tracking details.
  • Our customer service team is available to assist you with any inquiries related to your pre-order.

Terms and Conditions

Cancellation and Refunds:

  • Pre-orders can be cancelled within 24 hours of purchase for a full refund.
  • After 24 hours, cancellations are subject to a restocking fee.

Product Changes:

  • In the event that a pre-ordered item becomes unavailable, we will notify you and provide alternatives or issue a full refund.

Shipping Charges:

  • Standard shipping charges apply to pre-ordered items unless otherwise specified during the checkout process.

Our Commitment to You

At Pet Variety, we value your trust and strive to make your shopping experience delightful. Our Pre-order Terms and Conditions are designed to ensure you have access to the best and latest products for your pets, all while enjoying the convenience of online shopping.

Should you have any questions or require assistance, our dedicated customer service team is ready to help. Thank you for choosing Pet Variety as your go-to destination for all things pet-related!

Pet Variety reserves the right to modify these Pre-order Terms & Conditions at any time. Please review them periodically for updates.