We dispatch orders from Sydney within 1–2 business days, with tracking provided on all shipments. Pet Variety delivers Australia-wide using Australia Post and trusted courier partners.

Free local delivery is available for eligible South-West Sydney suburbs on qualifying orders.

Shipping costs are calculated at checkout based on order weight, size, and delivery location.

If your order arrives damaged, faulty, or incorrect, don't hesitate to get in touch with our team, and we’ll resolve the issue quickly. Returns are accepted on unused items in original packaging within 30 days of delivery.

For full delivery details, please see our Delivery Information page.